Counterpoint has a built-in view that allows you to see which users are logged in, where they are logged in from, and if they are using a drawer or another transactional batch such as receiving or inventory adjustments. This can assist in finding which computers are still logged into Counterpoint when they should not be or finding a computer that is blocking a user from posting transactions for their batch transactions.
Using the Resources and Locks View
To see who is in Counterpoint:
- Select System → Views → View Resources and Locks
- On the System tab, you can click one of the line items in the list to see details of their login
- On the Company tab, you can see details of user logins including drawer session use and other open transaction windows. Click a line to view additional information about the login.
NOTE: For each drawer session in use, you will see multiple lines: one for the store, one of the station, and one for the drawer session.
