Christopher Reese

Prior to the COVID-19 Pandemic, NCR had announced that In June 2020 they were ending support for older versions of NCR Counterpoint (version 8.5.2 and below).

Touchscreen codes are the basis of the buttons used in Touchscreen Ticket Entry. Each Point of Sale station can have a unique Touchscreen code, if necessary, but one Touchscreen Code is often used for multiple stations so that a user has the same buttons available even if they work at multiple stations.

Counterpoint has the functionality to make suggestions about what items should be purchased called Purchasing Advice.

A margin is the percentage of a selling price that is profit for the business or organization. Most businesses have commonly used margins for some or all their items. Margins can help you define pricing for your items, but did you know that Counterpoint can make suggestions using margins?

To keep your business as healthy as it can be, it is a good idea to keep an idea on your least profitable items. Here are steps you can use to run a report on your least profitable items.

In an effort to better communicate the status of your support tickets, i3 Verticals Point of Sale will be rolling out an automated email system to better serve you!

By now, most retailers have shifted to using EMV, or chip-based credit card processing. The main reason for implementing the change was to limit fraudulent charges. The information stored on the chip is harder to duplicate than the magnetic stripe on the back of a credit card.

The Merge Items utility allows you to consolidate multiple item records that may have been inadvertently created for an item into a single record.

Occasionally it might be necessary to change an item to an Inventory or Non-Inventory type item.