Christopher Reese

Store and Forward is a new feature of Counterpoint used to allow merchants to continue to accept credit cards even when there is a connectivity issue to NCR Secure Pay or the Credit Card Processor.

If you are processing debit cards with PIN entry, you might occasionally be asked if the user can skip the PIN entry and process the card as credit. Counterpoint 8.5.6.2 and higher supports this action if your Secure Pay account is configured to allow Debit PIN bypass.

Counterpoint Offline is a Counterpoint option that allows users to continue to process tickets without a connection to the server.

Vendor Numbers are a great way to be able to quickly locate a vendor record. Some business choose to use an actual number for their vendor number while others use a shorthand or abbreviation of the vendor name for the vendor number. If you mistype or simply want to change the vendor number, you can do so using the Renumber Vendors Utility.

The Renumber Items utility allows you to renumber individual or multiple item records and update all associated documents and history.

Make sure all tickets, receivers, RTVs, transfers and inventory adjustments are posted.

Gift Cards and Store Credits represent a liability to your business. Depending on the laws that govern your state, you may be able to close these Gift Cards and Store Credits at some point, which limits the liability.

Mix-and-Match Codes are a way to allow contract, special, or promotional pricing to calculate the discount across multiple line items when completing a ticket. Mix-and-Match Codes are easy to assign in the price rules, but they also need to be assigned to all items that fall into those rules.

There are specific tasks that need to be completed at the end of the fiscal year. Your fiscal year may or may not match your calendar year. Only complete these tasks at the end of your fiscal year.