i3 Point of Sale Support has had requests from multiple clients about changing the size of the “Insert, Swipe, or Tap” message on the new Lane/5000 credit card terminals, because the text is smaller than it was on the iSC250s. There is now a way to update the size of the message.

Counterpoint allows for multi-step transfers of multiple items between locations. To complete a transfer, you will enter and post Transfer Out and Transfer In.

There are specific tasks that need to be completed at the end of the fiscal year. Your fiscal year may or may not match your calendar year. Only complete these tasks at the end of your fiscal year.

Hardware failures can cost your business time and money. Our recommendation is to always keep a backup station that can be used as a quick swap to replace the down-register. We suggest the same for other critical devices, like your credit card payment terminals.

From time to time, you might find that data available to you in a lookup would be the same data you would like to see in a report. You can generate a quick report from any lookup in Counterpoint.

Counterpoint supports the ability to adjust a customer’s balance, through debit and credit memos. A debit memo increases a customer’s balance (the amount owed to the business), and a credit memo decreases a customer’s balance.

From time to time, you might make errors when inputting costs during receiving. Counterpoint’s Purchase Adjustments functionality can help you correct those costs.

The New Year has begun, and for a lot of businesses, that means it’s time for a Physical Count. Every year, we help a lot of our clients with issues that arise during the Physical Count process.

There are specific tasks that need to be completed at the end of the fiscal year. Your fiscal year may or may not match your calendar year. Only complete these tasks at the end of your fiscal year.